Frequently Asked Questions

Q: How often should I pump or clean my tank and what is involved?

A:  Generally a tank should be pumped every 2 to 3 years. The size of the tank and water consumption will also help determine this. Wisconsin code dictates the tank should be pumped when the sludge/scum layers reach 1/3 of the total capacity. The service technician can evaluate your tank and recommend a pumping schedule based on his observation.

Q:  What does it mean when my alarm goes off?

A:   An alarm sounding indicates either a clogged filter or a mechanical failure or the pump or switches. In some cases a failing or saturated system can cause a high-water condition in the tank.

Q: What are the signs that my system is failing?

A:  Typical signs of a failing system are plumbing backups, sluggish drains, outdoor odor, and soggy ground in the area of the septic system.

Q: Was septic tank full?

A:  The septic tank always looks full. This is how it is supposed to be working. If the level is over the pipe then it indicates a blockage or saturated condition. It should then be pumped out and problem diagnosed before anything more costly occurs.

Q:  Where do you go with what’s pumped out of my tank?

A:  Residential septage is recycled in two ways. The first is at a local Municipal Waste Water Treatment Plant and the second is to be land applied after screening and adjusting PH levels.